We want you to love everything you order from us! If something isn’t right, we’re here to help.

Return Window

You have 30 days from the delivery date to request a return or exchange.

Return Eligibility

To qualify for a return:

• Items must be unused, unworn, and in their original condition
• Items must be returned in the original packaging
• You’ll need proof of purchase (order number or receipt)

Non-Returnable Items

We cannot accept returns on:

• Gift cards
• Digital/downloadable items
• Custom orders or personalized products
• Items marked as final sale
• Opened or used merchandise (including sticker sheets and die cuts)

Refunds

Once your return is received and inspected, we’ll let you know if it’s approved. If it is, we’ll process a full refund to your original payment method. Please allow a few business days for your bank to post the funds.

Late or Missing Refunds

If you haven’t received your refund yet:

1. Double-check your bank account
2. Contact your credit card company
3. Reach out to your bank—processing times vary

Still stuck? Contact us at customercare@streetstylestix.com and we’ll help sort it out.

Exchanges

We only replace items if they arrive defective or damaged. If this happens, send us an email at customercare@streetstylestix.com with a photo of the issue, and we’ll take care of you.

Gift Returns

If the item was marked as a gift at checkout and shipped to you, we’ll issue a store credit or gift certificate for the value of the return. If not, the refund will go back to the original purchaser.

Where to Send Returns

To return your item, please mail it to:

StreetStyle Stix
39116 Fremont Hub #1177
Fremont, CA 94538-1328

You are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping method, as we can’t guarantee receipt of your return without it.

Need Help?

Email us anytime at customercare@streetstylestix.com. We’re happy to help with any returns, questions, or order issues!